Privacy Policy

1. Overview & Commitment

Triq ("we", "us", "platform") provides sports academy management, coach scheduling, and fee coordination software. We are strictly committed to safeguarding the privacy of sports academy owners, coaches, parents, and players.

We do not sell, rent, or trade personal data to advertisers, third-party data brokers, or commercial marketing agencies.

2. Information We Collect

We collect only the essential information needed to operate sports coaching and academy management:

• Account & Contact Info: Name, phone number, email address, role (Admin, Coach, Parent).
• Student & Player Profiles: Student name, date of birth, blood group, emergency medical alerts, and batch enrollment (provided strictly with parent/guardian consent).
• Coaching & Attendance Records: Daily training attendance logs, skill ratings, match schedules, and performance progress.
• Fee & Transaction Metadata: Monthly fee status, payment reference numbers (UTR), and receipts. Note: Payment transactions are conducted directly via Unified Payments Interface (UPI) into the academy's bank account. Triq does not store bank account passwords, UPI PINs, or debit/credit card numbers.

3. Child & Minor Data Safety

Information concerning children under 18 years of age is provided exclusively by adult guardians (parents) or authorized academy administrators under guardian mandate. Such data is utilized solely for sports coaching roster management, emergency medical safety pitch-side, and parental progress updates.

4. Data Security & Storage

Data is securely stored in enterprise-grade encrypted cloud infrastructure with strict tenant-level isolation, encrypted cookies (HMAC-SHA256), and role-based access restrictions ensuring no academy or user can access records outside their verified domain.

5. Account & Data Deletion Rights

Users have the full right to review, update, or permanently delete their personal information at any time. To request complete deletion of your account and related records, visit our dedicated self-serve portal at sportsos-tau.vercel.app/delete-account or email privacy@triq.app.

6. Contact & Grievance Redressal

For any privacy queries, grievance escalation, or legal notices, contact our Grievance Officer at: